We have received a lot of questions over the year, likely due to our unique business model. Here are some of the top ones!
1. How do you make a profit? - This is the Number 1 question we receive in calls/emails with prospective clients. Let us break it down for you using a commonly used product - A branded Sock
Question 2: How do you ensure that product you produce is up to my quality standard?
This is a great question! We work extremely close with our brand partners, help them manufacture their own Ecommerce products, help them get distribution etc. It is paramount for us to uphold the expectations of both the brand and our box partners.
Quality control is a term that unfortunately is used lightly in the manufacturing space. However, we do not take quality control lightly. We have an extremely rigorous process for our production facilities to join our network. This process can take years and is stringent in the amount of due diligence conducted. We have a team both overseas and North America ensuring that all expectations are met.
We look at the following:
Quality Control / Quality Assurance
Incoming Receiving Inspection
Inspection & Test Equipment
Manufacturing Process and Quality Control Audits (ISO 9001, ISO 13485, ISO 14000, IATF 16949 & GMP etc.)
Social Accountability Audits (SA8000)